Refund policy

At EUROSHOPPINGBAZAAR, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The product must be in the original packaging.
• Proof of purchase or order confirmation is required.

2. Non-Returnable Items

The following items cannot be returned:

• Used or damaged products
• Personal care items
• Sale or clearance items
• Gift cards

3. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos as proof.

We will arrange a replacement or refund after verification.

4. Refund Process

Once your returned item is received and inspected:

• Approved refunds will be processed within 5–10 business days.
• Refunds will be sent through the original payment method or bank transfer where applicable.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
• Shipping charges are non-refundable.

6. Order Cancellation

Orders can only be canceled before shipment. Once the order has been dispatched, cancellation requests may not be accepted.

7. Exchange Policy

We only replace items if they are defective, damaged, or incorrect.